CAOLA/High School Course Support

  • Please click here to view a tutorial on CAOLA. This tutorial will show you how to log in, access courses, track progress, etc. It is a student tutorial on how to complete coursework and a parent tutorial on how to check student pacing and grades.

    CVVA High School students access their courses through our partnership with the Capital Area Online Learning Association (CAOLA).  All courses are available to our students through Genius platform.  Please see the information below to solve common issues with the Genius platform.  

    BROWSERS, POP UPS, CLEARING DATA

    The preferred browsers are Chrome and Firefox. Internet Explorer should not be used.

    Make sure Popups are enabled. Please watch the videos below.

    If you have trouble getting into your course- try clearing your cache or cookies first. If that does not work, then notify your advisor or contact the appropriate helpdesk. 

    For Chrome users select the following:

    1. Click the three dot in the upper right
    2. More Tools
    3. Clear Browsing Data
    4. Time Range – Select All Time
    5. Cookies and other site data
    6. Cached images and files
    7. Click Clear Data

    For Firefox users:

    1. Click the Hamburger Menu in the upper right
    2. Select Library -> History -> Clear Recent History
    3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select everything.
    4. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
    5. Click Clear Now.
    6. Exit/quit all browser windows and re-open the browser

    Technology Help Desks

    If you encounter a technology issue within the course, you should contact the IU helpdesk at 717-732-8403 and press 3. You may also email them at caola-support@caiu.org

    If you encounter a technology issue with your device, you should contact submit a helpdesk ticket to Cumberland Valley's IT Department by clicking here.  

Website by SchoolMessenger Presence. © 2021 Intrado Corporation. All rights reserved.