Students (or parent/guardian) experiencing technology issues with any learning platform, software, or district-approved application on their student-issued device should first contact their CVVA teacher to resolve the problem. If the issue remains unresolved, please contact the Cumberland Valley Help Desk - see below.

Students experiencing hardware or connectivity issues with any district-owned device needing to complete course work should submit a ticket to the Cumberland Valley Help Desk. To submit a Help Desk ticket, visit Cumberland Valley Help Desk Website

Help Desk Tickets can also be submitted by calling 717-506-3393. 

For all other technology support with CVSD platforms, please see below:

• Elementary CVVA Student Login video tutorial for Clever, Seesaw, and Zoom

• To access the CV Parent Homepage

• For Parent Digest in Schoology on how to set up email notifications on overdue submissions, click here

• In Skyward, click here to learn more about the Parent Portal. This can better explain how to use the Parent Portal and what the benefits are to having it.

• For student laptop login information:

  • Username: student CV e-mail address (last 2 digits of graduation year, first letter of first name, full last name @cvsdstudents.org)

  • Password: six-digit student number

  • If you have trouble with this, please contact your CVVA counselor at jrelin@cvschools.org

Click here for a video on how to request a Skyward username and password if you do not already have one.